Frequently Asked Questions

The Hashinator is an open-source, automated hash washing machine designed by hashmakers for hashmakers. It blends precision engineering with community-driven innovation, ensuring every wash is consistent, gentle, and repeatable. By focusing on both reliability and adaptability, the Hashinator helps preserve trichome integrity while giving users the freedom to fine-tune their process. It’s more than just a machine — it’s a collaborative project built to push the standards of modern hash production.

The Hashinator is built for anyone who values consistency and efficiency in their washes — from passionate home growers to licensed commercial producers. Beginners benefit from its easy-to-use automation, eliminating the guesswork that comes with hand stirring, while experienced hashmakers gain precise control over wash cycles, speed, and agitation. Its open-source design means the machine grows with you, supported by a community of innovators who continuously refine and improve the process. Whether you’re making small batches for personal use or scaling up for professional production, the Hashinator adapts to your workflow.

The Hashinator gives you the best of both worlds: the flexibility of a DIY project with the reliability of a professionally engineered machine. While generic mixers or improvised builds often sacrifice consistency, the Hashinator is purpose-built for hash washing — with optimized paddle geometry, motor torque, and programmable control designed to protect resin quality. As an open-source project, it empowers DIY builders to customize and improve their setups, while also offering a turnkey option for those who prefer a ready-to-use solution. No matter which path you choose, you’re backed by a growing community of hashmakers committed to pushing the craft forward.

The Hashinator offers fully adjustable speeds from 50–200 RPM, giving hashmakers precise control over their process. Most washes perform best between 80–120 RPM, though the ideal range also depends on the type of paddle being used and your desired outcome. Lower speeds paired with gentler paddles help preserve delicate trichomes, while higher speeds and more aggressive paddle designs maximize agitation and resin separation efficiency. Because every strain and setup is unique, the Hashinator encourages experimentation so you can fine-tune your own “sweet spot” for optimal results.

Yes. The Hashinator features bidirectional paddle rotation to prevent clumping and promote even agitation, closely mimicking the consistency of hand-stirring. At the moment, the reversal timing is hard-coded into the system, but it can be customized if requested in your build notes. In the near future, we’ll be rolling out a more flexible option that allows you to enter a specific time interval (in seconds) through an on-screen input box, giving you full control over exactly when the paddle switches direction. This evolution will let hashmakers tailor wash cycles even more precisely to their strains, paddle type, and desired resin profile.

The Hashinator uses a high-torque NEMA 34 closed-loop stepper motor paired with a professional-grade CL86T driver for precise speed and direction control. This setup ensures consistent torque across the entire RPM range, whisper-quiet operation, and long-term durability. For hashmakers, that means the paddle won’t lag, stall, or overspin—delivering smooth, controlled agitation that preserves delicate trichomes while providing repeatable, high-quality washes.

The Hashinator uses a closed-loop stepper motor system, which constantly monitors and corrects its position and speed in real time. Unlike open-loop motors that can drift, miss steps, or overheat, closed-loop control ensures the paddle moves with precise, repeatable accuracy. This matters for hash washing because even slight RPM fluctuations can create turbulence that bruises or breaks delicate trichome heads. By keeping agitation gentle, consistent, and reliable, the closed-loop system preserves resin quality, extends motor life, and delivers highly efficient trichome separation wash after wash.

The Hashinator runs on a 24V DC system powered by a high-efficiency 350W supply, drawing up to ~14–15A at full load. In real-world washing conditions, actual power consumption typically averages between 100–200W, with short spikes up to around 250W during heavy loads or paddle direction changes. The supply accepts 110–240V AC input, making it compatible with standard outlets worldwide. This setup ensures stable and consistent power delivery to the NEMA 34 closed-loop motor and control electronics while remaining energy-efficient and safe to operate, especially in wet-room environments.

Not at all! The Hashinator is fully pre-wired and plug-and-play, designed to run off any standard household outlet. All of the internal wiring uses professional-grade connectors for safety and reliability, so you don’t need any electrical experience. Setup is straightforward: unbox the unit, mount it securely, attach the paddle, and plug it in — then you’re ready to wash. While mounting can take a bit of time depending on your setup, no special wiring skills are required.

Yes! The Hashinator comes with a 7″ touchscreen that makes operation simple and intuitive. At the moment, you can set the wash time and adjust the RPM directly from the display, with everything designed for clarity so you can easily see what’s happening during each wash. Smooth speed ramps are already built in, and the system automatically switches between clockwise and counterclockwise directions with a short pause in between for gentle transitions. RPM is fully controllable, giving you flexibility to dial in the perfect agitation for your material. Looking ahead, our roadmap includes adding user-adjustable inputs for ramps, advanced cycle timing, and directional control. In addition, we’ll be offering future customization options—such as personalized case designs, branded themes, or unique styling—for those who want their Hashinator tailored to their own business or workflow.

Each Hashinator comes with the main unit, a premium stainless steel paddle of your choice, power cord, and a mounting plate with bolts and nuts. You’ll also get access to our comprehensive digital manual, lifetime firmware updates, community recipes, and our Discord support channel. If you join the Discord, you’ll receive a special role as a Hashinator owner, giving you premium access to new software releases and exclusive beta testing opportunities. Everything is packaged so you can start producing professional-quality hash right away.

Yes! The Hashinator is designed with flexibility in mind. At the moment, firmware updates are installed manually, but we are actively working on OTA (over-the-air) integration so soon updates will be delivered digitally, keeping your machine up to date with the latest features and improvements. In addition, we’ll be rolling out optional add-ons like advanced cycle timing, user-adjustable ramps, and enhanced directional controls. For those who want something more personal, we also plan to offer customization options—such as branded case designs, themed interfaces, or unique styling—to tailor the Hashinator to your workflow or business.

The Hashinator is designed for flexibility and can be used in wash vessels ranging from 5 to 40 gallons. The standard paddle sizes are 12″ to 13.5″ in diameter, which fit in vessels with an opening of at least 14″. However, we recommend using containers with a 16″ or larger diameter for proper clearance and to minimize motor strain. In cases where the motor pulls extra torque, the system may flex slightly — and if the clearance is too tight, the paddle could bump the vessel edges. By allowing extra space, you ensure smoother agitation, reduced stress on the motor, and more consistent results.

We currently ship throughout the United States and Canada, with international shipping expanding soon. All orders are carefully packaged and shipped via FedEx or UPS with full tracking and insurance. We’re also working on expanding to Europe and other regions based on community demand.

Each Hashinator is built by hand, and fulfillment typically takes 3–4 weeks. Once shipped, delivery usually takes 5–7 business days via ground shipping. In some cases, orders may ship faster if we already have your selected color, paddle, or other components on hand. Every unit is individually tested before it leaves our facility, and you’ll receive tracking information as soon as your order is on its way.

In the rare case of damage during shipping, don’t worry — your order is fully insured. Just contact us within 48 hours of delivery with photos of the packaging and machine, and we’ll quickly arrange a replacement or repair at no extra cost to you.

Yes, as long as your order hasn’t shipped out yet. Contact our support team as soon as possible to update your shipping address.

Yes. We understand the importance of privacy, so we offer discreet shipping upon request. If you’d like your Hashinator shipped in a plain, unmarked box with no identifying details, simply add a note at checkout. We’ll make sure your order is packaged discreetly before it leaves our facility.

Yes! Every Hashinator comes with a 2-year warranty covering all components and manufacturing defects. If an issue arises from a manufacturing defect, we’ll repair or replace it free of charge. Damage caused by user error, misuse, or accidental damage is not covered under warranty, but we’ll still offer support, repair, or replacement parts at a reasonable cost. We proudly stand behind our product 100%.

We offer support through email (24–48 hour response time) and our Discord community, where opening a ticket usually gets you a faster reply. On Discord, you can also connect with other experienced users who may share tips and solutions. Our downloads page will soon include troubleshooting guides, video tutorials, and detailed documentation once they’re ready, so you’ll always have resources at your fingertips.

Because every Hashinator is custom-built, we can’t accept standard returns once your unit has shipped. However, we stand behind our machines. Our warranty covers any manufacturing defects in full — if something wasn’t built right, we’ll make it right. Issues caused by accidental damage or user error aren’t covered, but we’ll still work with you to provide support, repairs, or replacement parts at a fair cost. In short: you’re never left without a solution, and we’ll always help keep your Hashinator running smoothly.

Yes. Every Hashinator purchase comes with lifetime access to all software and firmware updates at no additional cost. Updates will be available on our downloads page, and we’re actively working on OTA (over-the-air) integration so your machine can update itself automatically in the near future.

Yes. All firmware, schematics, and design files are released under open-source licenses for personal use and sharing only. You can modify, customize, integrate your own themes, and even build your own version if you’d like—but resale or commercial distribution of the design is not allowed. We believe in transparency and community-driven innovation, so everything is fully documented and available for download.

Absolutely. We actively encourage contributions through our GitHub and Discord community. Whether it’s firmware tweaks, new features, custom themes, or design upgrades, we review and integrate valuable contributions. Community-made themes and mods may also be shared on our downloads page (once approved) so others can benefit. Contributors will always be credited for their work, ensuring recognition for those who help push the project forward.

No. While the Hashinator is open-source for personal use, modification, and sharing, commercial resale of the design is not permitted. This protects the integrity of the project while keeping it accessible to everyone.

We encourage reporting bugs and suggesting features through Discord or GitHub issues. Our roadmap is influenced by community input, and priority is often given to the most-requested features.

Not at all. The Hashinator is fully functional out of the box. The open-source aspect is there for those who want to explore, customize, or extend the system—but it’s optional, not required.